Women’s Choice Recognizes Brookings Health System for Third Consecutive Year

Posted: 8/1/2016

Health system named top hospital for patient experience and emergency care

Cassandra Pecenka, a registered nurse at Brookings Health System, explains patient discharge instructions with Mary Kohler of Brookings. Women’s Choice recently recognized Brookings Health System as one of America’s 100 Best Hospitals for Patient Experience. Women’s Choice bases their rankings on what women say they want from hospitals, including communication from doctors and nurses. Women’s Choice also recently recognized Brookings Health as one of America’s Best Hospitals for Emergency Care.For the third consecutive year WomenCertified, Inc., home of the Women’s Choice Award, has named Brookings Health System among America’s best hospitals. This year Brookings Health System was recognized in two categories, America’s 100 Best Hospitals for Patient Experience and America’s Best Hospitals for Emergency Care.

“As an organization we focus on the patient experience and continuously challenge our team to leave a lasting, positive impression on patients,” said President and CEO Jason Merkley. “Our continued recognition by WomenCertified, Inc. validates our team’s effort to provide high-quality, compassionate, personalized health care to our community.”

Brookings Health ranked 85th in the America’s 100 Best Hospitals for Patient Experience list. Women’s Choice bases ranking on data from the Centers of Medicare and Medicaid services and what women say they want from hospitals. Items of highest importance to women this year included recommendation to others, communication with doctors and nurses and explanation of medications. Women’s Choice previously listed Brookings Health System as a top 100 hospital in 2014.

In addition, Women’s Choice listed Brookings Health System as one of America’s Best Hospitals for Emergency Care. Selection is based on the seven core measures for emergency care as rated by the Centers for Medicare and Medicaid services. This includes how quickly patients are seen by a care provider and how much time they spend in the emergency room. 2016 is Brookings Health System’s third consecutive year for this honor.

The Women’s Choice Award is a seal reserved for hospitals across America who partner with WomenCertified in its mission to empower women to make smart health care choices. The distinction is the only award that identifies the country’s best health care institutions based on robust criteria that consider female patient satisfaction, clinical excellence, and what women say they want from a hospital, including quality physician communications, responsiveness of nurses and support staff, cleanliness and trusted referrals from other women.

More information about the quality of care at Brookings Health System can be found online at www.brookingshealth.org/Quality.

About Brookings Health System

Brookings Health System, located in Brookings, South Dakota, includes a 49-bed hospital, the 79-bed The Neighborhoods at Brookview nursing home, Brookhaven Estates senior living apartments, Yorkshire Eye Clinic, and medical clinics in Arlington, White and Volga, South Dakota. It is a non-profit, city-owned facility that offers the community a full range of inpatient, outpatient, surgical and extended care services. The emergency room is staffed 24 hours a day and provides around the clock patient needs ranging from minor injuries to life threatening crises. For more information about the services offered at Brookings Health System, please call (605) 696-9000 or visit us on the Web at brookingshealth.org.