Quality Information on Brookings Health Available Online
New Web Section Explores the Quality Ratings
Brookings Health System believes in the patient’s right to know how its facilities rank in terms of state and national quality benchmarks. In honor of this belief, brookingshealth.org now features a web section exploring the key quality measures of the hospital, The Neighborhoods at Brookview skilled nursing home, and Brookings Health System’s home health services.
The Health System Quality section breaks down the various key quality measures that together make Brookings Health System a high quality health care facility. Each key quality measure shows that Brookings Health System consistently rates at or above both the state of South Dakota and the national averages.
“We are constantly looking for new ways to improve and enhance our patients’ and residents’ experiences at Brookings Health System facilities,” said CEO Jason Merkley. “As a high quality health care facility, we work to consistently provide individualized care and the best possible outcomes for our patients and residents.”
The quality section also allows for people to further explore the individual facility’s quality comparisons through links to Hospital Compare, Nursing Home Compare and Home Health Compare located on www.medicare.gov, the official U.S. Government site for Medicare which details other quality measures.
A “Frequently Asked Questions” page answers a variety of questions concerning quality in health care and how it is defined as well as how organizations, and more specifically Brookings Health System, can assure quality within their facilities. Service care teams at Brookings Health analyze the feedback of patients and residents through surveys conducted by third party companies and implement new methods to enhance overall care and patient satisfaction.
To learn more about the quality of health care at Brookings Health System, please visit the new web section at www.brookingshealth.org/Quality.
About Brookings Health System
Brookings Health System, located in Brookings, South Dakota, includes a 49-bed hospital, the 79-bed The Neighborhoods at Brookview nursing home, Brookhaven Estates senior living apartments, Yorkshire Eye Clinic, Arlington Medical Center and White Medical Clinic. It is a non-profit, city-owned facility that offers the community a full range of inpatient, outpatient, surgical and extended care services. The emergency room is staffed 24 hours a day and provides around the clock patient needs ranging from minor injuries to life threatening crises. For more information about the services offered at Brookings Health System, please call (605) 696-9000 or visit us on the Web at brookingshealth.org.