Employees Give Brookings Health System High Engagement Marks

Posted: 11/16/2015

Switchboard/Receptionist Jessica Bunker answers the main phone line while working at Brookings Health System’s front desk. Employees recently gave the health system high marks on the latest employee engagement survey. The survey identified Brookings Health System’s strengths in engaging employees, including safety, recommending the health system to others, and pride in working for Brookings Health.Brookings Health System’s most recent employee engagement survey, conducted by independent research firm Integrated Healthcare Strategies, gives the health system high engagement marks from employees.

An employee engagement survey measures employees’ emotional commitment to an organization and its goals, passion and pride for their work, and willingness to go above and beyond in their work.

Brookings Health System conducted the survey this past spring with 81 percent of employees responding. According to the survey, employees rated Brookings Health System’s engagement 5.15 out of 6 points, well above the national average for health care employee engagement.

“In health care, engaged employees deliver high quality care and positive patient and resident experiences,” said CEO and President Jason Merkley. “Brookings Health System cares about our employees and is proud of our workforce and the high quality, compassionate, personalized care our team delivers to our community.”

The survey identified Brookings Health System’s strengths in engaging employees, including:

  • During the past six months, employees have not seriously considered leaving Brookings Health System for another job.
  • Brookings Health System is a safe place to work.
  • Employees would recommend employment at Brookings Health System to their friends.
  • Employees value the relationship they have with their supervisor.
  • Employees are proud to work for Brookings Health System.

Every two years Brookings Health System measures employee engagement and uses the feedback to implement changes where possible.

Brookings Health System is the fifth largest employer in Brookings. The organization provides employees a variety of benefits, including paid time off, retirement plans, health insurance and wellness reimbursement. More information about career and job opportunities can be found online at www.brookingshealth.org.

About Brookings Health System

Brookings Health System, located in Brookings, South Dakota, includes a 49-bed hospital, the 79-bed The Neighborhoods at Brookview nursing home, Brookhaven Estates senior living apartments, Yorkshire Eye Clinic, Arlington Medical Center and White Medical Clinic. It is a non-profit, city-owned facility that offers the community a full range of inpatient, outpatient, surgical and extended care services. The emergency room is staffed 24 hours a day and provides around the clock patient needs ranging from minor injuries to life threatening crises. For more information about the services offered at Brookings Health System, please call (605) 696-9000 or visit us on the Web at brookingshealth.org.